Lahore: Water and Sanitation Agency (WASA), Lahore has launched a customer care service titled ‘Hazir Sir’ – a news source reported. The service will provide immediate relief and solution of WASA-related problems to the people, at their doorstep.
The service has been launched on the directions of WASA Managing Director (MD) Syed Zahid Aziz.
The MD, talking of the service, said that the Chief Minister Sardar Usman Buzdar has praised the new WASA service.
Under the new service, WASA has provided a special squad of vehicles to each division which will allow them to resolve the public complaints. Meanwhile, one squad of vehicles will be stationed at the WASA Head Office. WASA MD expected the new initiative to help improve WASA’s complaint resolution ratio.
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