Karachi: The K-Electric has again resumed meter-reading in some areas of the city and announced one-month deferral of payments for bills against the month of March to provide relief to its customers, a news source reported.
The National Electric Power Regulatory Authority (NEPRA)
issued a statement announcing that it had received several complaints regarding
K-Electric’s bills issued on average basis because the meter-reading had been
stopped. NEPRA highlighted receiving complaints of higher bills than usual.
As a result, NEPRA took up the matter with the K-Electric management. The company was asked to provide some relief to the consumers in view of the novel coronavirus pandemic and as a result, the company decided to defer the payment of March 2020 bills for a month. Now the consumers can pay their April and March bills together without any late payment surcharge.
The people who have already paid their bills will see their
amounts adjusted against their April bills. In a related development, the
company also decided to resume the physical meter-reading – based on the customers
demand.
