Lahore: Faisalabad Chamber of Commerce & Industry (FCCI) President Rana Sikandar-e-Azam Khan recently expressed his appreciation for the establishment of help desks in all Regional Tax Offices (RTOs) of the country, a news source reported. As per the publication, the helps desks are responsible for helping individuals in regards to payment of refund claims.
The FCCI president said that exporters were facing difficulties in receiving their genuine refund claims within the agreed period of 72 hours. He added that this delay caused a backlog of claims made, and caused liquidity problems for the exporters – especially the Small & Medium Enterprises (SMEs).
While welcoming the effort of establishing the help desks in RTOs, the FCCI official explained that delays in refund payments caused the exporters’ finances to shrink. He added that this led to reduced economic and export activities from their side – frustrating the government’s efforts for bridging the gap between imports and exports.
