Islamabad: The Capital Development Authority (CDA) has recorded an overwhelming response of citizens to the recently launched helpline ‘1819’ for the provision of the best facilities including file tracing, message service, and feedback service, according to a news published on April 14.
As per the details, the helpline is available for citizens in Islamabad from 9 AM to 9 PM, so they can register their complaints and get information about the services of the CDA. According to spokesperson Asif Reza Shah, the citizens can avail a wide range of services including taxation and excise. He further added that through the said helpline, the civic agency can monitor prices as citizens could register their complaints about high prices or not displaying the list of market rates. This helpline is aimed to make the civic agency more responsive and bridge the communication gap between citizens and CDA.
It is important to note that the civic agency signed an agreement with a private cellular company last month for providing advanced technology for the processes.
Iqra holds BS in International Relations and is passionate about writing engaging content on trending real estate topics. When not working, she is either spending time with family, shopping, or discussing shows & movies.
