IN THIS POST:
– About Islamabad Capital Territory Administration
– Directorates of the ICTA
– Departments Working Under the ICTA
– Services Offered by ICTA
The Islamabad Capital Territory Administration, shortened as ICT Administration, is a federal agency. It oversees all administrative and law and order concerns in the Islamabad Capital Territory (ICT), which is a federal territory in Pakistan and is exclusively under the jurisdiction of the federal government. Let’s learn more about the roles and responsibilities of the ICT Administration and the services that it provides to the residents of Islamabad.
About Islamabad Capital Territory Administration
The Islamabad Capital Territory Administration, also known as the Islamabad Administration and the ICTA, is the civil administrative agency in the capital. It is also the primary law and order authority in Islamabad. The ICTA oversees the working of 6 directorates and 25 departments. The organisation functions under the leadership of the Chief Commissioner of Islamabad.
As the person commanding the Islamabad Capital Territory Administration and its functions, the Chief Commissioner must perform several administrative tasks with the help of various directorates. The Chief Commissioner is assisted in this task by a Deputy Commissioner, who is appointed to address everyday administrative tasks in the federal territory of Islamabad. The Chief Commissioner is also responsible for assigning Directors to each directorate under his command so that the working of each one can be monitored daily.
Directorates of the ICTA
There are different administrative, development, finance, industries, labour, and agricultural directorates. Some of the duties and tasks that need to be performed by the directorates are:
- Handling all administrative tasks, including hiring, promotions, job vacancies, training, employee records, disciplinary issues, and more for ICTA employees.
- Planning for development in the public sector, and monitoring all of the development activities being performed in Islamabad.
- Managing all financial matters, including rent of office buildings, repair and maintenance of office premises, payment of utility bills, and all of the accounts connected with the ICTA.
- Bringing reforms to revolutionise the agricultural sector with the help of agricultural extension services.
- Ensuring labour laws are being followed and creating awareness about these laws among the masses.
- Monitoring the working of industries in the federal territory and ensuring that they meet the safety and health standards.
Departments Working Under the ICTA
The departments controlled by the Chief Commissioner, Islamabad, include:
- Islamabad Police
- Deputy Commissioner Office
- Revenue Department
- Labour Department
- Industries Department
- Cooperative Societies Department
- Auqaf Department
- Civil Defence Department
- Food Department
- Excise & Taxation Department
- Local Government & Rural Development
- Zakat & Usher Department
- Agriculture Department
- Livestock & Dairy Development
- Water Management Department
- Soil Conservation Department
- Fisheries Department
- Women Programme Officer
- Social Security Islamabad
- Islamabad Boys Scout Association
- Islamabad Sports Board
- District Attorney
- Dengue Fever Control Centre
- District Polio Control Room (ICT)
Let’s cover each of these departments of the ICTA briefly below.
Islamabad Police
Role
- Aims to provide a safe and secure city to the residents of Islamabad
- Maintains law and order by detection and prevention of crimes
- Ensures a smoother flow of traffic in the federal capital
- Protects visiting dignitaries and foreign diplomats
- Helps the citizens in emergencies
Services
You can:
- Report a crime
- File an FIR
- Apply for a Character Certificate
- Verify Driving Licences
Deputy Commissioner Office
The Deputy Commissioner oversees day-to-day tasks of an administrative nature, with the help of several Additional Deputy Commissioners and Assistant Commissioners in Islamabad.
Revenue Department
This department manages revenue as well as revenue generation sources and focuses on creating more income-generating sources for the federal capital.
Labour Department
Role
- Implementation of labour laws
- Inspection of work premises to ensure that the laws are being followed
- Registration of various factories, shops, and commercial establishments
Services
Implementation of:
- Labour laws
- Minimum Wages Ordinance
- Workmen Compensation Act
- Correct weights and measures in shops
Industries Department
Role
- Developing industries
- Granting licences and leases
- Registering firms and social welfare agencies
Services
- Registration of NGOs in Islamabad
- Registration of firms in Islamabad
Cooperative Societies Department
The Cooperative Societies Department registers all cooperative housing societies in Islamabad and performs regular inspections to ensure that the standards are being met. It also conducts audits and evaluations of cooperative societies.
Auqaf Department
Role
- Maintenance and management of all mosques and shrines in Islamabad
- Provision of facilities and equipment in all such structures
- Hosting religious events and competitions
Services
- Providing local Auqaf-managed mosques with facilities like prayer mats
- Organising naat competitions and other events
- Planning special prayers on Eid, Independence Day, Pakistan Day, and other occasions
- Offering an Ulema Advisory Committee with representatives from all sects
- Preparing for religious ceremonies at shrines
Civil Defence Department
Role
- Protects the citizens and state in critical times
- Assesses potential threats and risks so that precautionary measures can be implemented
- Rescues citizens and aids in crisis management
Services
- Provides rescue services during wars and manmade disasters
- Enrols volunteers for war efforts
- Helps in bomb disposal
- Conducts safety inspections
- Trains recruits in its core tasks
Food Department
Role
- Regulating the food industry and quality control in Islamabad
- Overseeing the functioning of flour mills and other factories producing food grains
- Inspecting the quality and weight measures of food grains
- Ensuring an uninterrupted supply of basic food items, like flour, sugar, rice, lentils, oil, etc.
- Issuing licences to newly installed flour mills and food grain dealers
Services
- Monitoring prices of basic food items
- Issuing licences
- Resolving complaints regarding food quality
Excise & Taxation Department
Role
- Collecting taxes and excise duty on behalf of the federal government
- Acting as the Motor Vehicle Registration Authority in Islamabad
Services
- Collection of a wide variety of taxes
- Registration and transfer of vehicles
Local Government & Rural Development
The local government in ICT aims to develop rural areas, not just in or near Islamabad, but everywhere in the country, trying to provide hygienic living conditions, clean water, and suitable infrastructure for all. The goal is to improve the living conditions for all urban and rural areas of Pakistan, to bridge the gap that is present between the rural and urban societies, and to provide equal opportunities of employment and education for all citizens of Pakistan.
Zakat & Ushr Department
This department oversees the collection and dispersion of both Zakat and Ushr to the needy in Pakistan.
Agriculture Department
Role
- Providing knowledge to farmers about the latest techniques in farming and crop production
- Training farmers and staff to use the latest technologies
Services
- Provision of free trained staff and sprayers for protection of the crop
- Offering the latest technology to grow out of season produce
- Training sessions to keep all farmers updated on the latest farming techniques
Livestock & Dairy Development
Role
- Offering veterinary healthcare for livestock breeders
- Motivating farmers to adopt better livestock management practices
- Educating k farmers via awareness campaigns
- Organising livestock training programs to curb the spread of diseases
Services
- 4 veterinary hospitals and 9 veterinary centres in Islamabad
- Mobile livestock camps with free sessions
Water Management Department
Role
- Maximising water and crop productivity with proper irrigation methods
- Efficient utilisation of surface and groundwater in rural areas
Services
- Construction of storage tanks for water conservation on farms
- Provision of alternate energy sources to pump water from the ground
Soil Conservation Department
Role
- Improving the quality of agricultural land by providing aid to farmers with subsidies
- Reclaiming and rehabilitating barren land
- Maintaining soil fertility and protecting the land against erosion
- Training farmers to utilise farming technology for maximum crop yield
Services
- Provision of machines like bulldozers and tractors
- Offering subsidies to farmers
Fisheries Department
Role
- Develop and conserve the fishing culture in Islamabad
- Create fisheries in water reservoirs
- Control illegal fishing in water reservoirs
- Promote fish farming
Services
- Fishing facilities for the general public
- Technical guidance to fish farmers
Women Programme Officer
Role
- Elevating the status of women in rural areas
- Offering employment to women to alleviate poverty and improve their social status
- Educating women and empowering them with skill training
- Creating awareness regarding women’s rights
Services
- Skill development courses of short and long durations
- Computer literacy programmes for women
Social Security Islamabad
The ICT Employees Social Security Institution (IESSI) offers healthcare and cash benefits to its secured employees. These are mostly individuals working in industries or commercial establishments in Islamabad. The benefits are offered to the workers or their dependents in case of sickness, injury, maternity or sudden death, etc.
Islamabad Boys Scout Association
It is an organisation that focuses on character building for the youth. It aims to develop them socially, spiritually, emotionally, physically, and intellectually to make them an active part of society.
Islamabad Sports Board
Role
- Managing and promoting sports activities in Islamabad
- Ensuring that due focus is given to physical education at all levels
- Registering sports associations and guiding them as per the by-laws
- Organising sports completions for the youth
- Collaborating between different sports boards, federations, and associations in Pakistan
Services
- Registering sports associations
- Promoting sports in Islamabad
- Organising various sporting events in the capital
District Attorney
The district attorney caters to all of the legal requirements of the Islamabad Capital Territory Administration, by acting as the prosecution department in criminal cases, preparing for and tackling civil lawsuits in district courts, offering legal services and opinions in all matters, and drafting the necessary laws, acts, ordinances, and amendments for the federal capital.
Dengue Fever Control Centre
A hub where all data for dengue fever is collected and compiled to control the disease in its spread.
District Polio Control Room (ICT)
A centre where all of the data for polio cases in ICT is recorded, along with a scheduled timeline for polio vaccination drives.
Services Offered by ICTA
While the ICT Administration provides all of the above department-based services, the most popular services by ICTA include:
For Citizens
- Provision of Domicile Certificate
- Motor Vehicle Registration
- Transfer of Vehicle Ownership
- Provision of International Driving Permit
- Marriage Registration
- Provision of Recreational Fishing License
- Renewal of Arms License
- Divorce Registration
- Transfer of Land/Sanction of Mutation
- Activation of Blocked CNIC
For Businesses
- Registration of NGO/NPO
- Registration of Corporate Firms
- Provision of License for Private Security Company
- Registration of Deed
- Registration with Labour Department
The Islamabad Capital Territory Administration is headquartered in the ICT Administration Complex, Mauve Area, in Sector G-11/4. The agency can be contacted on 051-9108194 or 0341-5554440 for help and assistance.
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