PEHL Helpline 911
Edhi Ambulance Helpline
Chhipa Ambulance Helpline
Rescue 1122 Helpline
Police Madadgar Helpline
Rangers Madadgar Helpline
Pakistan Medical Assistance Helpline
Aman Foundation Helpline
Fire Brigade Helpline
Providing urgent medical response for treating injuries and illnesses, as well as rescuing people, the emergency services in Pakistan work 24/7 to help people in need. These services are run by both public and private sectors and usually have 3-4 digit helpline codes so that it would be easier for the general public to call them up for help in an emergency situation. So, if you don’t know exactly which emergency services operate in Pakistan and how to get in touch with them, we’re here to help. In this blog, we’ll discuss everything you need to know about different types of emergency services in Pakistan.
Let’s get started!
Emergency Services In Pakistan
You can call the below-listed emergency services in an emergency situation. However, some of them are region-specific while others operate all over the country.
Pakistan Emergency Helpline (PEHL) – 911
For the very first time in the history of Pakistan, a unified helpline has been launched. The helpline 911 sounds familiar because it is the same combination of digits that has been used by the United States as its all-in-one emergency number for decades. Also, if you follow American movies and TV shows, you may have heard about it a lot.
Well, coming back to the topic, Pakistan’s version of the 911 emergency service is available countrywide. It is officially known as the Pakistan Emergency Helpline (PEHL). People facing any kind of emergency situation can now easily dial this three-digit helpline number from their landline phones and mobile devices to get immediate response from police, fire brigade, ambulance service, and the National Highways and Motorway Police (NH&MP).
If you want to learn more about the 911 – PEHL service, read our detailed blog on it.
Edhi Ambulance Service
Edhi Foundation runs one of the largest emergency medical services in Pakistan based on thousands of ambulances. The Edhi Ambulance Service operates in almost all major cities of the country and is based on a fleet of over 1800 vehicles. Moreover, this service also includes two air crafts, thus providing air ambulance services as well. Only in Karachi, there are more than a dozen Edhi Centres, where you can find these ambulances easily. This means living in the city of lights, you’ll always have an Edhi Ambulance just a few minutes away, depending on the availability of the vehicles.
Edhi Ambulance Helpline: 115
Note: People living all over Pakistan can dial this helpline number
Chhipa Ambulance Service
Another renowned welfare organisation in the country, Chhipa Welfare Association owns one of the largest ambulance services in Pakistan, based on the fleet of hundreds of vehicles. Similar to the Edhi Ambulance Service, Chhipa Ambulance Service also operates 24/7. Chhipa Ambulance Emergency Centres are located near all the major hospitals found in different cities across the country. As per the website of the welfare organisation, the response time of Chhipa Ambulance Service is within 5 minutes, which is why it is counted among the fastest ambulance services in Pakistan. Chhipa Ambulance Service also has large Toyota Hiace ambulances that are equipped with basic medical facilities and oxygen cylinders.
Chhipa Ambulance Helpline: 1020
Note: People living all over Pakistan can dial this helpline number
Rescue 1122
When discussing the most famous and effective emergency medical services in Pakistan, we can never miss out on mentioning the name of Rescue 1122. As per its website, the emergency ambulance service is the most important function of Rescue 1122. It is a government-run emergency service, which currently operates only in Punjab. However, the authorities are putting in serious efforts to spread the network of Rescue 1122 across Pakistan. The service was established in 2006 under the Punjab Emergency Service Act and caters to emergencies such as fire, rescue operations and different types of illnesses and medical emergencies. The paramedic recruits serving in the Punjab Emergency Service undergo rigorous practical training, which is why the emergency service is also in the process of seeking international accreditation.
After years of service in different regions of Punjab, the Rescue 1122 emergency helpline has finally been launched in Pakistan’s largest city, Karachi. The inauguration ceremony of the ambulance service was presided by the Chief Minister of Sindh Syed Murad Ali Shah. The Administrator Karachi Murtaza Wahab was also present at the occasion along with other key government officials and representatives. A fleet of 50 ambulances will now operate under the banner of Rescue 1122 in Karachi.
Rescue 1122 Helpline: 1122
Note: People living in different cities of Punjab and now in Karachi, Sindh, can dial this 24/7 helpline number.
Police Madadgar Helpline
Police helpline 15 works across Pakistan, however, in Karachi, it is called Police Madadgar Helpline. Since it provides you with a quick response, it is counted among one of the most effective emergency helplines in Pakistan. Some of the basic functions of Police Madadgar Helpline include reporting the missing person, suspicious activities to alert bomb disposal, fire bridge, and ambulance service, notifying the authorities about electricity theft, Sui Gas theft, reporting the dacoity/theft and other types of crime incidents, including vehicle snatching, and mugging incidents. To digitise all these functions, police authorities in provinces like Sindh and Punjab have developed online portals to assist the general public. Moreover, soon all these police emergency services will also be available on the mobile app in Sindh where Punjab POlice has already launched its application named ‘Punjab Police Khidmat Service’.
Police Madadgar Helpline: 15
Note: It is one of those emergency helplines in Pakistan, which can be accessed by people all over the country.
Rangers Helpline
One of the most agile wings of the paramilitary forces of Pakistan, rangers are on a mission to help people out with their emergencies. To do so, they have launched their very own helpline number, which can be accessed by people living in different parts of Pakistan, especially where the troops of rangers are deployed. Taking the ease of the general public to the next level, the Sindh Rangers came up with their very own WhatsApp helpline, which is available on 0316-2369996. Citizens lodge complaints and report different types of crime to the paramilitary force on ‘Rangers Madadgar’ e-portal by sending a text or audio/video via WhatsApp or by sending an email at rangers.madadgar@gmail.com.
Rangers Madadgar Helpline: 1011
Note: People living all over Pakistan can dial this helpline number
Pakistan Medical Assistance Helpline
The Pakistan Medical Assistance Helpline, also known as ‘Sehat Tahafuz’, was initially launched to spread polio awareness in Pakistan and to answer the queries of people regarding its vaccination campaign. However a couple of months after its launch, it has become one of the most efficient government-run helplines. It now provides all types of medical information and assistance to citizens. Owing to the ongoing pandemic, the Pakistan Medical Assistance Helpline is now also being used to combat the coronavirus outbreak. You can simply dial it from your mobile phone or landline to get the latest updates about the COVID-19 testing facilities in Pakistan as well as other important information about the coronavirus in Pakistan.
Pakistan Medical Assistance Helpline: 1166
Note: People living all over Pakistan can dial this helpline number
Sindh Rescue and Medical Services – Aman Foundation
Sindh Rescue and Medical Services, previously known as Aman Ambulance Service, is based on a fleet of 60 vehicles. It was initially launched by the Aman Foundation, however, in later phases due to insufficient resources, it has been taken over by the Sindh Government. The ambulance service will still operate the same way, catering to different types of illnesses and medical emergencies. All the vehicles serving in the fleet of Aman Ambulance Service have been equipped with all necessary life-saving equipment to provide instant medical assistance to the patient in need. Due to its prompt response and efficacy, it has been recognised as the ‘Best In Asia Emergency Medical Service (EMS)’ by the Asian Emergency Council in 2014. The Sindh Rescue and Medical Services is currently available only in Karachi, however, the government is undertaking efforts to expand it to the other cities of the province.
Aman Foundation Helpline: 1021
Note: People living only in Karachi can dial this helpline number
Fire Brigade
Be it your home or your workplace, fire incidents can take place anywhere without any warning. However, there are certain precautions you can take to prevent fire incidents but if the fire erupts, you need to call the fire brigade immediately before things get out of hand. The government-run fire department in Pakistan is responsible for tackling all types of fire incidents, injuries, and emergencies. The department of the fire brigade in the country can be easily accessed by dialing a two-digit helpline number mentioned below. However, unlike other emergency services in Pakistan, the fire department of the country isn’t swift enough and needs improvement in its different functions.
Fire Brigade Helpline: 16
Note: People living all over Pakistan can dial this helpline number
These were some of the most popular emergency services in Pakistan. Don’t hesitate from notifying us if we have missed mentioning anything important here by emailing us at blog@zameen.com. Your suggestions are always welcome as they help us improve.
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