–How to Download City Islamabad App
–How to Use City Islamabad App
–City Islamabad App Features
–More About NITB
Over the past couple of years, the city of Islamabad has witnessed a series of technological breakthroughs, taking place one after another. The launch of the CDA route planner, the digitisation of land records and the launch of a new IT Park in Islamabad are fine examples in this regard. In fact, we can safely state that Islamabad is on its way to becoming a smart city. Another major development pertaining to the digitisation of Islamabad is the recent launch of the ‘City Islamabad App’. It’s a success achieved as a result of the joint collaboration of the National Information Technology Board (NITB) and the Islamabad Capital Territory Administration (ICTA). This digital platform has been designed to provide residents of the Islamabad Capital Territory with instant access to a number of e-government services, omitting the need of visiting public offices in person. In this blog, we’ll learn more about this newly launched electronic portal.
So, let’s get the ball rolling
City Islamabad App – An Overview
Launched on March 3, 2020, the application is now fully functional and can be downloaded on Android smartphones. Praising this newly launched mobile e-portal, the Deputy Commissioner of Islamabad Hamza Shafqat said that the residents of the city can now register vehicles or apply for different types of documents/licenses instantly through the ‘City Islamabad App’ instead of visiting public offices and waiting in long queues for hours. He further said that upon getting feedback from users, the functionality of the app will be further improved with the addition of more new features.
Some of the key highlights of City Islamabad App include the availability of e-services by institutions like NADRA, CDA, Excise and Taxation Department, and the Capital City Police. Moreover, the e-payment mechanism for utility bills has also been integrated into the application. There are plenty of other features in the application that we will explore further in this blog but first let’s check out how to download ‘City Islamabad App’.
How to Download City Islamabad App
The application is currently available only on the Google Play Store, which means only Android users can use it for now. However, its developers are still working on the app’s iOS version, which is expected to be available soon. Now, let’s take a look at the steps below:
- Simply go to the Google Play Store
- Search for ‘City Islamabad App’
- Check if the logo of the application you have searched for matches with the above-given illustration. If it does, download it to your smartphone.
Note: Check for the specified software and system requirements for a smoother experience of the Islamabad City app. The application may only consume 13-15 megabytes of your phone’s storage.
How to Use City Islamabad App
Below is your step-by-step guide to using the ‘City Islamabad App’.
First of all, you need to sign up for the application, for which you’ll be filling up the fields shown in the screenshot above.
Upon filling in the details, you’ll receive a verification code by Islamabad Capital Territory Administration (ICTA) via email and SMS, which you need to fill simultaneously on the screen shown above to verify your account on the app.
Once you have signed up, you’ll then need to log in to your account with the help of your CNIC number and password.
After you log in, you will land on the ‘Dashboard’ of the Islamabad City app with all the necessary options.
You can also drag open the app menu on the top-left corner of the screen to see additional options. This was about the functionality and usage of the app, now let’s learn more about the features of this e-portal and how it is going to facilitate the residents of Islamabad.
City Islamabad App Features
If you scroll through the ‘Homepage/Dashboard’ of the ‘Islamabad City Mobile App’, you’ll find out that the app has been divided into eight sections, which have been listed below:
- ICT Services
- E-police
- Excise and Taxation
- CDA
- City Guide
- Other E-services
Now let’s find out more about the e-services that you can avail by using the above-listed features.
ICT Services
- Domicile: It allows people to apply for a new domicile or verify your current domicile for Islamabad.
- International Driving Permit: You can also apply for an international driving permit using the app.
- Arms License Verification Service: The app provides you the facility of one-touch verification of all the weapons you possess.
- Court Cases Service: It allows users to get updates about any active court cases registered in their names.
- Marriage Certificate: The app provides the facility to apply for a marriage certificate online instead of going through the manual procedures.
- Fard: This service allows the users to fetch records pertaining to the land ownership for a particular property online.
- Smart Card/CNIC Application: Apply for a Smart Card/National Identity Card at NADRA e-portal through this app.
- Passport Service: You can get your passport renewed at NADRA e-portal through this app.
- ICT Department Service: You can take an appointment with your concerned ICT Department online instead of standing in queues.
E-police
Online Reporting of All Types of Incidents: By using the Islamabad City app, you’ll be able to report all types of incidents to your local police stations for the authorities to take action. The city app facilitates you to report the following incidents:
- Accident
- Kidnapping
- Harassment
- Missing
- Robbery
- Corruption
Other public services under the e-police feature of the ‘Islamabad City Mobile App’ include:
- E-challan: Pay your e-challan right from the palm of your hand with this app
- Character Certificate: Enter your ID and verify your character certificate, issued by your local police station.
- Verify Your Driver’s License: You can easily verify your driver’s license through this app. In case, if you haven’t applied for it yet, you can take a look at our guide to applying for a driving license in Islamabad.
- Map: Track the location of your nearest police station through the ‘Map’ feature integrated in the application.
- Traffic Updates: Receive live Traffic updates and real-time information about all the important routes in the capital city.
Excise and Taxation
- Vehicle Registration: Submit all the necessary information regarding the purchase of your vehicle and get it registered online through this application.
- Vehicle Transfer: The application also provides the facility of vehicle transfer for the residents of the capital. However, if you want to go through the detailed procedure, you can take a look at our blog discussing the complete process of vehicle transfer in Islamabad.
- Vehicle Verification: The facility of online vehicle verification is also available in the app.
- Online Payment of Token Tax: Make an online payment of token tax for your vehicle with the help of the ‘City Islamabad Mobile App’.
CDA
With the help of CDA services available in the application, you can easily apply for birth and death certificates online without standing in long queues at public offices.
City Guide
City Guide is one of the most prominent features of the ‘City Islamabad App’. By accessing it, you can avail the following services:
- Emergency Numbers: The app has a list of all emergency contact numbers and hotlines that can be used by the residents of the city in an emergency situation.
- Metro Bus: This feature gives you updates about the city-wide routes of Metrobus for Rawalpindi/Islamabad with real-time information.
- Healthcare Service: Fetch all the vital information about the major hospitals/emergency units in the capital city.
- Infotainment Services: Get to know all the details about your nearest hotels, restaurants, public places, events taking place and recreational spots with the help of the ‘City Guide’ section in the app.
Other E-services
There are some other government e-services linked with the ‘City Islamabad Mobile App’. Let’s learn more about them.
- BAYTEE Mobile Application
- Durst Daam
- Call Sarzameen
BAYTEE Mobile application
Taking a big leap toward women empowerment in Pakistan, the federal government recently launched the “Baytee mobile application.” The application provides women with relevant information about different types of women empowerment projects proposed and run by the public and private sectors. Moreover, it also gives information about scholarships, job opportunities, and training programmes for individuals.
Durst Daam
Durust Daam (the exact price) is another technological breakthrough achieved by the government of Pakistan. This application gets updated with the rate list of daily use commodities on a regular basis and allows dwellers of the Islamabad Capital Territory to report any illegal profiteering by shopkeepers.
Call Sarzameen
Another newly launched application by the Islamabad Capital Territory Administration (ICTA) is Call Sarzameen. The main purpose of this application is to provide an electronic platform to overseas Pakistani belonging to Islamabad to report different types of complaints and issues.
More About National Information Technology Board (NITB)
The merger of the Pakistan Computer Bureau (PCB) and Electronic Government Directorate (EGD) resulted in the formation of the National Information Technology Board (NITB). The merger took place under the supervision of the Ministry of Information Technology and Telecommunication (MoIT).
The NITB specialises in assisting the government departments and ministries with the technological and operational challenges faced by them. The board is responsible to provide services like design, development, automation, implementation, and maintenance of different types of digital platforms for promoting the concept of e-governance in Pakistan.
This brings us to the end of our overview of the newly launched ‘City Islamabad App’. If you have any queries or feedback regarding the usage and features of the e-portal discussed above, let us know about it by emailing us at blog@zameen.com.
Meanwhile, you might also be interested in reading about the best government apps in Pakistan and the top grocery stores in Karachi, if you dwell in the City of Lights.
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